QMS Administrative Assistant - Bilingual (English)

Job Functions:

• Provides assistance in administration and function of QMS software (QT9 or others) and LIMS systems involving the following:
• Adding and updating the employee database in the QMS system
• Adding and updating training records specific to employee levels and according to their job title in QT9
• Assist with user account setup, permissions, and troubleshooting basic system issues.
• Assist in document management process – monitor timelines, track document status, follow up on notifications.
• Extract reports – CAPA (including repeats), customer feedback, audits actions, training records,
• Extract reports from LIMS, as applicable, for KPI governance.
• Assist in scheduling audits, critical equipment calibrations.
• Assist in extracting data for management review reports and tasks’ follow-up.
• Assist in data collection for method validation.
• Maintaining database for critical suppliers and providers
• Provide administrative support to the Quality team on ad hoc projects, as needed.

Qualifications:

Education: Diploma or Associate Degree in Business Administration, Chemical Engineering, Chemestry or related fields (or equivalent experience).

Experience:

• 1–3 years in administrative support, preferably in a quality or compliance environment.
• Familiarity with QMS software, LIMS system is an asset.

Knowledge & Skills:

Preferred knowledge in the understanding of ISO 17025